Andre M.
About Andre M.
Andre M. is an Information Technology Analyst with over 15 years of experience in IT support roles across various companies in the United States. He has a strong background in client service, communication, and time management, and currently works in Los Angeles, California.
Work at Known
Currently, Andre M. serves as an Information Technology Analyst at Known, a position he has held since 2020. His role involves providing IT support and solutions to enhance operational efficiency. Based in Los Angeles, California, he has accumulated four years of experience in this position, contributing to various IT projects and initiatives within the organization.
Previous Employment History
Andre M. has a diverse work history in the IT sector. He worked at Reliance Steel & Aluminum Co. as an IT Support Analyst III for three months in 2019. Following this, he joined Colony Capital, Inc. as an Analyst - IT, where he worked for four months. His experience also includes a twelve-year tenure at Capital Group | American Funds as a Desktop Support/Business Analyst IT from 2005 to 2017, and a two-year role at Southern California Edison as a Desktop Support Specialist from 2003 to 2005.
Education and Expertise
Andre M. studied at the Institute of Network Technology, focusing on System, Networking, and LAN/WAN Management. He further enhanced his skills at NexGenT, where he studied Full-Stack Network Engineering from 2018 to 2019. His educational background supports his extensive experience in providing IT support to desktop and mobile users in large organizations.
Skills and Competencies
Andre M. possesses strong client service skills, complemented by creative thinking and advanced computer competency. He demonstrates excellent communication and time management skills, which are essential in professional IT environments. His ability to provide effective support to users has been a significant aspect of his career in information technology.