Koalafi
Koalafi specializes in non-prime financing solutions, offering lease-to-own and second-look financing options to support customers with diverse credit scores, and is recognized for high customer satisfaction and integration capabilities.
Services
Koalafi offers non-prime financing solutions to enable a broader range of customers to make purchases. The company provides lease-to-own and second-look financing options, supporting customers with a variety of credit scores. Koalafi's services are accessible online or in-store, with a high chance of approval. Additionally, the company reports payment activity to credit bureaus like TransUnion, helping customers build their credit profiles. Koalafi also provides bilingual support and multiple accessible support channels to serve a diverse customer base.
Customer Support
Koalafi is committed to providing accessible and reliable customer support. The company offers bilingual support, catering to a diverse customer base, and maintains high accessibility through multiple support channels. The focus on customer satisfaction is evidenced by a 90th percentile Net Promoter Score (NPS) and a Google rating of 4.7 stars.
Recognition and Awards
Koalafi has been recognized by Furniture Today readers as a top consumer finance company. This recognition underscores the company's commitment to excellence in providing financial services and maintaining high customer satisfaction rates.
Business Integration
Koalafi facilitates seamless integration for businesses by offering comprehensive API documentation. This allows businesses to integrate Koalafi’s financing solutions into their operations with ease, ensuring a smooth experience for both businesses and their customers.