Isela Torres
About Isela Torres
Isela Torres is a Customer Success Manager at Kochava, with over 8 years of experience in client-facing roles. She holds a Master's degree in Digital Marketing from Dublin Business School and a Bachelor's degree in International Business from Universidad Autónoma de Nuevo León.
Work at Kochava
Isela Torres has been serving as a Customer Success Manager at Kochava since 2022. In this role, she focuses on enhancing customer relationships and ensuring client satisfaction. Her responsibilities include managing customer accounts and implementing strategies to drive product adoption and retention. Kochava is known for its analytics solutions, and Torres leverages her expertise to help clients maximize their use of the platform.
Education and Expertise
Isela Torres holds a Master's degree in Digital Marketing from Dublin Business School, which she completed from 2019 to 2020. She also studied International Business at the Universidad Autónoma de Nuevo León, earning her Bachelor's degree from 2010 to 2014. Additionally, she studied at the University of Finance and Administration in Prague, where she participated in a semester abroad from 2012 to 2013. Her educational background supports her specialization in developing and executing inbound and outbound marketing strategies.
Background
Isela Torres has over 8 years of experience in client-facing roles, emphasizing the development of strong customer relationships. Before joining Kochava, she worked as a Digital Marketing & Lead Generation Specialist at Upskill Coach for 6 months in 2021. Prior to that, she served as a Supervisor at Bunsen from 2019 to 2021. Her diverse experiences in various roles have contributed to her skills in customer success and marketing.
Achievements
Isela Torres is recognized for her data-driven approach and critical thinking skills. She has a strong focus on achieving results in her professional endeavors. Her experience in developing excellent customer relationships has been a key aspect of her career, contributing to her effectiveness in her current role at Kochava.