Patrick Hurley

Client Success Manager @ Kochava

About Patrick Hurley

Patrick Hurley is a Client Success Manager at Kochava, where he has worked since 2018. He has extensive experience in customer service and operations, having held various positions at Wayfair from 2009 to 2016.

Work at Kochava

Patrick Hurley has been serving as a Client Success Manager at Kochava since 2018. In this role, he focuses on ensuring client satisfaction and optimizing the use of Kochava's analytics and marketing solutions. His experience in client management allows him to effectively address client needs and foster strong relationships.

Previous Experience at Wayfair

Prior to his current position, Patrick Hurley held multiple roles at Wayfair. He started as a Customer Service Representative from 2009 to 2010. He then progressed to Data Compliance Manager in 2012 for 11 months, followed by roles as Supplier Account Operations Manager from 2012 to 2014, Supplier Performance Manager for 10 months in 2014, and Transportation Senior Specialist from 2014 to 2016. His diverse experience at Wayfair contributed to his expertise in customer service and operational management.

Education and Expertise

Patrick Hurley earned his Bachelor's degree from the University of Massachusetts Amherst, where he studied from 2001 to 2007. He also attended Berwick Academy from 1997 to 2001. His educational background has provided him with a solid foundation in business principles, which he applies in his professional roles.

Career Timeline

Patrick Hurley's career spans over a decade, with significant experience in customer service and client management. He began his career at Wayfair in 2009 and held various positions until 2016. In 2018, he transitioned to Kochava, where he continues to work as a Client Success Manager. His career reflects a steady progression through roles that emphasize customer engagement and operational efficiency.

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