John Oja
About John Oja
John Oja serves as the Associate Director of E Commerce at Kodiak Cakes, where he has worked since 2022. He has a strong background in eCommerce management and data analytics, having held various roles at Kodiak Cakes and Voile Manufacturing over several years.
Work at Kodiak Cakes
John Oja has held multiple positions at Kodiak Cakes since 2019. He started as a Sales Support Analyst, where he worked for two years until 2019. He then transitioned to the role of eCommerce Support Manager for one year before becoming the eCommerce Manager in 2020. In 2021, he advanced to Senior eCommerce Manager, a position he held for one year. Since 2022, he has served as Associate Director of eCommerce, overseeing operations from Bend, Oregon. His responsibilities include managing eCommerce strategies and operations across various platforms.
Education and Expertise
John Oja studied at the University of Colorado Boulder from 2011 to 2015, where he earned a Bachelor of Business Administration with a focus on Operations Management. His educational background supports his expertise in eCommerce operations, supply chain management, and data analytics. He is skilled in using various eCommerce tools such as ReCharge, OrderGroove, and BazaarVoice, which enhance his ability to manage online sales effectively.
Background in Customer Service and eCommerce
Before joining Kodiak Cakes, John Oja worked as a Customer Service Manager at Voile Manufacturing from 2015 to 2017. This role provided him with foundational experience in customer relations and service management. Afterward, he focused on eCommerce roles, including positions that involved managing warehouse inventory and optimizing logistics, which contributed to his comprehensive understanding of eCommerce operations.
Achievements in eCommerce Operations
During his tenure at Kodiak Cakes, John Oja led the launch and operations for both Seller Central and Vendor Central on Amazon. He has extensive experience working with various eCommerce accounts, ranging from small Amazon 3P sellers to large marketplace networks. His expertise includes creating A+ Content on Amazon.com, which has improved product visibility and sales. Additionally, he has collaborated with partners on Shopify to enhance eCommerce strategies.