Kohl's
Kohl's is a retail chain with over 1,100 stores in 49 states, offering a wide range of products and services including free shipping on orders over $49, a loyalty program, and a partnership with Sephora.
Products
Kohl's sells a diverse range of products, including clothing, shoes, home goods, kitchen items, bedding, and toys. The variety of offerings caters to different customer needs, making Kohl's a one-stop destination for many shoppers. They also have a partnership with Sephora to provide an exclusive beauty shopping experience in their stores.
Store Locations
Kohl's operates more than 1,100 stores across 49 states. Their extensive retail presence makes it convenient for customers to find a store location near them. Additionally, Kohl's offers fast and free store pickup options, enhancing the shopping experience for those who prefer to pick up items in person.
Loyalty and Rewards Programs
Kohl's offers several loyalty and rewards programs. Customers can earn $10 Kohl's Cash for every $50 spent. Members of the Kohl’s Rewards program earn 5% in rewards every day, while Kohl's Card holders earn 7.5%. These programs are designed to provide added value and savings for frequent shoppers.
Sustainability Initiatives
Kohl's is committed to sustainability through responsible sourcing, waste and recycling management, and climate action. They have a Supplier Diversity program to promote access to business opportunities for a diverse supply base. Kohl's also participates in numerous community partnerships aimed at promoting well-being, including programs with NAMI, Boys & Girls Clubs of America, and Alliance for a Healthier Generation.
Special Customer Services
Kohl's offers various customer services to enhance the shopping experience. They provide free shipping on purchases over $49 and a hassle-free return policy that accepts most returns up to 180 days after purchase. In partnership with Amazon, Kohl's facilitates Amazon Returns at all stores nationwide, except in Anchorage, Alaska. Additionally, the Kohl's mobile app includes features like Kohl’s Wallet, Kohl’s Pay, and store tools to streamline the shopping process.