Alex Smith

Customer Service Supervisor @ Kohl's

About Alex Smith

Alex Smith is a Customer Service Supervisor at Kohl's Department Stores with a decade of experience in retail management, visual merchandising, and operations.

Current Role at Kohl's Department Stores

Alex Smith is currently a Customer Service Supervisor at Kohl's Department Stores. Based in Menomonee Falls, Wisconsin, United States, Alex has held this role since 2016. In this position, Alex oversees customer service operations, ensuring a high standard of customer satisfaction.

Previous Experience at Vineyard Vines

Prior to joining Kohl's, Alex Smith worked at Vineyard Vines from 2014 to 2016 in Stamford, Connecticut, United States. Alex held dual roles as Assistant Store Manager and Visual Merchant. Responsibilities included managing store operations and creating compelling visual displays to attract and engage customers.

Experience at Forever 21

Alex Smith served as Assistant Store Manager at Forever 21 in Los Angeles, California, United States from 2012 to 2014. During this tenure, Alex was responsible for overseeing staff, managing inventory, and ensuring smooth day-to-day store operations.

Positions at Charlotte Russe

From 2009 to 2012, Alex Smith worked at Charlotte Russe in San Francisco, California, United States. Initially joining as a Key Holder from 2009 to 2011, Alex was later promoted to Assistant Store Manager, a role held from 2011 to 2012. Responsibilities encompassed opening and closing the store, managing staff, and enhancing customer service.

Educational Background

Alex Smith studied at The Art Institutes from 2013 to 2014, focusing on Management, Retail, and Fashion. Additionally, Alex is pursuing a BA (Hons) in Media and English at Goldsmith's, The University of London, aiming to enhance screenwriting skills.

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