Alicia Fairbrother
About Alicia Fairbrother
Alicia Fairbrother is a Store Manager at Kohl's Department Stores in Fremont, California, known for improving customer satisfaction and developing leadership training modules.
Current Title and Role
Alicia Fairbrother is currently serving as the Store Manager at Kohl's Department Stores in Fremont, California, a position she has held since 2017. In her role, she oversees store operations, manages a team of over 50 employees, and focuses on enhancing both team productivity and customer service. Her responsibilities include the implementation of company policies, inventory management, and organizing community outreach events to increase store visibility and customer engagement.
Previous Roles at Kohl's
Before becoming a Store Manager, Alicia Fairbrother held several key positions within Kohl's Department Stores. From 2013 to 2017, she served as an Assistant Store Manager in Milpitas, California. Prior to that, she was a Sales Supervisor from 2010 to 2013. These roles allowed her to develop strong leadership skills and a comprehensive understanding of store operations. Her experience in these positions built a solid foundation for her current managerial responsibilities.
Educational Background
Alicia Fairbrother earned a Bachelor of Science (B.S.) degree in Social Sciences from San Jose State University. She attended the university from 2008 to 2013. Her educational background provided her with a robust set of analytical and communication skills, which have been instrumental in her professional development and effectiveness in various managerial roles at Kohl's Department Stores.
Notable Projects and Initiatives
Throughout her career at Kohl's, Alicia Fairbrother has led several significant projects and initiatives. She implemented a customer satisfaction program that improved customer feedback scores by 15% within the first year. Additionally, she developed a leadership training module that has been adopted by multiple stores in the region, demonstrating her commitment to developing future leaders. Alicia also played a key role in the rollout of a new inventory management system that reduced stock discrepancies by 20%, showcasing her ability to enhance operational efficiency.
Community Involvement
Alicia Fairbrother has also been active in community outreach efforts as part of her role at Kohl's Department Stores. She has successfully organized and led various community events aimed at increasing store visibility and customer engagement. These efforts not only benefited the local community but also strengthened the store’s relationship with its customer base, highlighting Alicia's commitment to corporate social responsibility and community engagement.