Venus Summerville
About Venus Summerville
Venus Summerville is a Social Care Team Manager with extensive experience in customer service and fraud management, currently working at Kohl's in Dallas, Texas.
Current Position at CO-OP Financial Services
Venus Summerville currently serves as a Team Supervisor at CO-OP Financial Services. This role, based in the Dallas-Fort Worth Metroplex, began in 2021. As a Team Supervisor, Venus is responsible for overseeing team activities and ensuring that services provided meet the company's standards and objectives.
Current Role at Walmart eCommerce
In 2019, Venus Summerville began working at Walmart eCommerce as a Team Manager. Operating out of the Dallas/Fort Worth Area, she oversees various tasks and coordinates activities related to the eCommerce unit. Her responsibilities help maintain and streamline the company's online operations.
Current Role at Kohl's
Since 2015, Venus Summerville has been working at Kohl's in Dallas, TX as a Social Care Team Manager. This role involves managing the social care team, addressing customer queries on social media, and ensuring efficient service delivery to resolve customer concerns.
Previous Experience at Kohl's
Venus Summerville has accumulated significant experience at Kohl's, where she held multiple roles. From 2012 to 2015, she worked as an Assistant Manager in the Fraud Department both in San Antonio, TX and the Dallas/Fort Worth Area. She earlier served as a Card Services Coordinator from 2011 to 2012 in San Antonio, TX, and from 2009 to 2011 in Corsicana, TX.
Tenure at Western Union
From 1994 to 2008, Venus Summerville held the position of Customer Service Operations Manager at Western Union in Dallas, TX. Over 14 years, she managed customer service operations, ensuring the delivery of efficient and effective customer service solutions.