Vjollca Shabani
About Vjollca Shabani
Vjollca Shabani is a Customer Service Manager at Kohl's in Kentucky, United States, with a background in beauty and human resources management.
Title and Current Position
Vjollca Shabani serves as the Customer Service Manager at Kohl's. She began her tenure in this role in 2023. Based in Kentucky, United States, Vjollca Shabani is responsible for overseeing customer service operations, ensuring customer satisfaction, and managing a team within the department.
Previous Experience: Beauty Team Leader at Kohl's + Sephora
Before her current role, Vjollca Shabani worked as a Beauty Team Leader at Kohl's + Sephora from 2022 to 2023. During her one-year tenure in Bowling Green, Kentucky, she was tasked with leading the beauty team, managing product displays, and enhancing customer engagement with beauty products.
Experience as Sephora Manager at JCPenney
From 2018 to 2022, Vjollca Shabani held the position of Sephora Manager at JCPenney in Bowling Green, Kentucky. Over her four years in this role, she managed Sephora operations within the store, focused on sales strategy, and improved customer service within the Sephora section.
Human Resources Manager at JCPenney
Vjollca Shabani's career at JCPenney also includes her role as the Human Resources Manager from 2017 to 2018. She spent one year in Bowling Green, Kentucky, where she dealt with employee relations, recruitment processes, and HR compliance within the store.
Merchandise Manager at JCPenney
Starting her extensive career at JCPenney, Vjollca Shabani worked as a Merchandise Manager from 2011 to 2017. In her six-year role, she was responsible for overseeing merchandise planning, improving inventory management, and boosting sales through strategic product placement.
Educational Background: Western Kentucky University
Vjollca Shabani graduated from Western Kentucky University, earning a Bachelor of Business Administration (B.B.A.) in Marketing. She completed her studies from 2011 to 2016. Her education provided her with foundational knowledge in marketing strategies, business management, and customer relations.