Axel N.

Customer Experience Manager Emea @ Kong

About Axel N.

Axel N. is a Customer Experience Manager for EMEA at Kong Inc., based in Paris, France. He has extensive experience in corporate finance and banking, having held various managerial roles in notable companies over the past two decades.

Work at Kong

Currently, Axel N. serves as the Customer Experience Manager for the EMEA region at Kong Inc. He has held this position since 2023, working in a hybrid capacity from Paris, Île-de-France, France. In this role, he is responsible for enhancing customer interactions and ensuring a high level of service delivery across the region.

Previous Experience at Confluent

Prior to his current role, Axel N. worked at Confluent for two years, from 2020 to 2022, as a Practice Manager. He also held the position of Engagement Manager for Professional Services in South EMEA at Confluent from 2019 to 2020. His tenure at Confluent involved managing client engagements and overseeing service delivery in the region.

Career Background in Finance and Consulting

Axel N. has a diverse career background in finance and consulting. He worked as a Vice President at Duff & Phelps for one year in 2008-2009 and served as a Credit Manager at SERNAM from 2009 to 2011. His experience also includes a four-year stint as a Consultant at Ernst & Young from 2004 to 2008, where he developed skills in corporate finance and banking.

Expertise in Business Process Improvement

Axel N. possesses strong expertise in Business Process Improvement and Risk Management, particularly within the information technology and services industry. His extensive experience in various managerial roles has equipped him with the skills necessary to drive operational efficiencies and enhance service quality.

Educational Background

Axel N. graduated from ESG, focusing on consulting. He also studied at the Paris School of Business, where he further developed his knowledge and skills in business management and finance.

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