Elliot Chan Ching Jia
About Elliot Chan Ching Jia
Elliot Chan Ching Jia is a Senior Customer Experience Engineer at Kong Inc., where he has worked since 2022. He has a background in computer science and has held various roles in technology and consulting, including positions at Accenture and Wilmar International Ltd.
Work at Kong
Elliot Chan Ching Jia has been employed at Kong Inc. as a Senior Customer Experience Engineer since 2022. In this role, he focuses on enhancing customer interactions and ensuring a seamless experience with the company's products and services. His responsibilities likely include troubleshooting customer issues, providing technical support, and collaborating with various teams to improve customer satisfaction.
Previous Experience at Accenture
Prior to his current position, Elliot worked at Accenture as a Digital Business Integration Consultant from 2018 to 2022. During his four years at Accenture, he contributed to projects that integrated digital solutions into business processes, helping clients achieve their digital transformation goals. His role involved working closely with clients to understand their needs and delivering tailored solutions.
Background in Business Systems Analysis
Elliot's career includes a role at Wilmar International Ltd as a Business Systems Analyst from 2014 to 2017. In this position, he analyzed business processes and systems to identify areas for improvement. His work contributed to optimizing operations and enhancing the efficiency of business systems within the organization.
Early Career at Common Extract
Elliot began his professional journey as a Programmer Trainee at Common Extract in 2011. This role lasted for two months and took place in Johor, Malaysia. During this time, he gained foundational programming skills and practical experience in a professional setting.
Education in Computer Science
Elliot Chan Ching Jia earned his Bachelor's degree in Computer Science from Universiti Tunku Abdul Rahman, where he studied from 2011 to 2014. His education provided him with a solid foundation in computer science principles, programming, and software development, which he has applied throughout his career.