Jeremy Hartmann
About Jeremy Hartmann
Jeremy Hartmann serves as the Director of IT at Kong Inc., where he has worked since 2022. He has over two decades of experience in various IT roles, including positions at Cloudera, Fremont Bank, and ATI Architects and Engineers.
Work at Kong
Jeremy Hartmann has been serving as the Director of IT at Kong Inc. since 2022. In this role, he focuses on building exceptional IT service environments, emphasizing compliance, documentation, and integration. His leadership is directed towards enhancing the overall IT infrastructure and ensuring that the service desk teams excel in customer service and technology management.
Previous Experience in IT Management
Before joining Kong Inc., Jeremy held several significant positions in the IT sector. He worked at Cloudera as the Director of IT Services from 2020 to 2022 and as Senior Manager, Systems Management & Integration from 2015 to 2020. His tenure at Fremont Bank included roles as Desktop Support Manager and Desktop Support Concierge, where he developed his skills in customer service and technology management.
Education and Expertise
Jeremy studied Business Administration at Las Positas College from 2007 to 2010. His educational background complements his extensive experience in IT management, where he specializes in building Service Desk teams and managing globally distributed IT teams. He actively explores cloud cost, usage, and administration controls for major public clouds, including AWS, Azure, and GCP.
Background in IT Support Roles
Jeremy's career in IT began in the late 1990s, with roles such as Information Systems Support at Axiom Electronics and Field Support Technician at CB Richard Ellis. He has accumulated over six years of experience managing and directing IT teams, which has shaped his approach to building effective IT service environments.
Career Progression
Jeremy's career trajectory includes various roles that contributed to his expertise in IT management. He worked as an Engineering Manager at ShareChive, LLC. for eight months in 2007, followed by a four-year tenure as Systems Administrator at ATI Architects and Engineers. His diverse experiences have equipped him with a comprehensive understanding of IT operations and team management.