Jad Kazan
About Jad Kazan
Jad Kazan is a Senior Customer Success Manager at Kpler, specializing in the Middle East and Africa region. He has a diverse background in finance and customer success, with previous roles at Scotiabank, LSEG, and as a co-founder of Spap.
Work at Kpler
Jad Kazan has been employed at Kpler as a Senior Customer Success Manager for the Middle East and Africa (MEA) region since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. His experience in customer success management positions him to effectively address client needs and drive engagement with Kpler's offerings.
Previous Experience at LSEG
Prior to his current role at Kpler, Jad Kazan worked at the London Stock Exchange Group (LSEG) from 2019 to 2023. He initially served as a Client Account Success Specialist for two years, followed by a position as Client Account Success Manager for an additional two years. His tenure at LSEG was based in Dubai, where he developed skills in client relationship management and account success strategies.
Experience at Scotiabank
Jad Kazan worked at Scotiabank as an Investment Specialist for one year in Montreal, Canada, from 2018 to 2019. In this role, he was involved in investment advisory services, assisting clients with their financial goals and investment strategies.
Education and Expertise
Jad Kazan holds a Bachelor of Commerce (B.Com.) degree in Finance from Concordia University. He also completed a program in Effective Public Speaking at McGill University's School of Continuing Studies. Additionally, he earned a French Baccalaureate in Economics with Honors from Collège Protestant Français Beyrouth, which provided him with a strong foundation in economic principles.
Entrepreneurial Experience
Before his roles in customer success and finance, Jad Kazan co-founded Spap, where he served as the Business Development, Operations, and Strategy Lead from 2017 to 2019 in the Montreal area. His responsibilities included developing business strategies and overseeing operational processes to drive the company's growth.