Panagiotis Sioutis
About Panagiotis Sioutis
Panagiotis Sioutis serves as the Team Lead for EMEA Account Management at MarineTraffic, where he focuses on customer success through innovative technology. He has a diverse background in logistics and supply chain management, with previous roles at Kpler and ARKAS Hellas Group.
Work at MarineTraffic
Panagiotis Sioutis currently serves as Team Lead for EMEA Account Management at MarineTraffic, a role he has held since 2024. In this position, he leads a team focused on ensuring customer success and satisfaction through the use of advanced technology. Prior to this, he worked as a Customer Success Manager and then as Customer Success Team Lead for Supply Chain In-Transit Visibility at MarineTraffic from 2020 to 2024. His responsibilities included managing customer relationships and contributing to product development initiatives.
Work at Kpler
Sioutis worked at Kpler as Customer Success Team Lead for Supply Chain In-Transit Visibility from 2023 to 2024. In this capacity, he specialized in providing real-time visibility solutions for supply chain operations. He transitioned to the role of Team Lead for EMEA Account Management in 2024, where he continues to focus on enhancing customer satisfaction and engagement.
Education and Expertise
Panagiotis Sioutis holds a Master's degree in Logistics, Materials, and Supply Chain Management from Hellenic Open University, which he completed in 2024. He also earned a Master's degree in Shipping Management from Alba Graduate Business School in 2016. Additionally, he studied at Rutgers University, achieving multiple certifications in Supply Chain Operations, Planning, Sourcing, and Logistics in 2021. His educational background supports his expertise in supply chain management and statistical analysis.
Background
Sioutis began his career in 2011 as a Section Manager at the Hellenic Statistical Authority (ELSTAT) and has since held various roles in customer service and account management. He has experience working with ARKAS Hellas Group in different capacities, including as a Transshipment Representative and Trade & Pricing Assistant. His diverse background in statistics and logistics has equipped him with the skills necessary for his current leadership roles.
Achievements in Customer Success
Throughout his career, Panagiotis Sioutis has contributed to product development and continuous improvement initiatives, resulting in enhanced features and increased customer satisfaction. His specialization in in-transit visibility solutions has empowered customers by providing real-time insights into their supply chain operations. He actively engages in industry conferences and workshops to stay updated on advancements in the field.