Simmon Popat
About Simmon Popat
Simmon Popat serves as the Head of Customer Success for EMEA at Kpler, a position he has held since 2022. He has extensive experience in customer success roles, particularly with Wood Mackenzie, where he worked for nearly a decade in various managerial positions.
Work at Kpler
Simmon Popat has been serving as the Head of Customer Success for the EMEA region at Kpler since 2022. In this role, he is responsible for overseeing customer success strategies and ensuring that clients receive optimal value from Kpler's services. His leadership focuses on enhancing customer engagement and satisfaction across the EMEA market.
Previous Experience at Wood Mackenzie
Before joining Kpler, Simmon Popat held multiple roles at Wood Mackenzie. He worked as a Senior Manager in Customer Solutions/Training from 2019 to 2021, where he focused on customer success initiatives. Following this position, he served as Senior Manager for Customer Success in Global Strategic Banking for 10 months in 2021-2022. His earlier role at Wood Mackenzie was as Senior Manager of Customer Engagement from 2010 to 2019, where he contributed to building strong client relationships.
Career at 7city Learning
Simmon Popat worked as a Client Services Manager at 7city Learning from 2006 to 2009. In this position, he was responsible for managing client relationships and ensuring that clients received the necessary support and services. His experience in client services laid the foundation for his later roles in customer success.
Education and Expertise
Simmon Popat studied at the University of Leicester from 1999 to 2002, where he achieved a degree in Social Sciences. This educational background has provided him with a strong foundation in understanding customer dynamics and engagement strategies, which he has applied throughout his career in customer success and client management.