Aaron Mansey
About Aaron Mansey
Aaron Mansey is an ITIL Analyst currently working at KPMG Australia in Perth, Western Australia. He has extensive experience in IT service management, having held various roles in organizations such as the Department of Biodiversity, Conservation and Attractions, Fujitsu Australia Limited, and the Royal Australian Air Force.
Current Role at KPMG Australia
Aaron Mansey serves as an ITIL Analyst at KPMG Australia, a position he has held since 2022. In this role, he applies ITIL principles to enhance IT service management processes. His responsibilities include analyzing service delivery and implementing improvements to align with best practices in the ICT sector. His work contributes to the overall efficiency and effectiveness of IT services within the organization.
Previous Experience in IT Service Management
Prior to his current role, Aaron Mansey held several positions in IT service management. He worked as Coordinator of IT Service Management at the Department of Biodiversity, Conservation and Attractions for one year from 2021 to 2022. He also served as an ITSM Process Specialist at RAC WA for nine months in 2020 to 2021. His experience includes managing processes and implementing IT service management frameworks to improve service delivery.
Military Background
Aaron Mansey has a notable military background, having served in the Royal Australian Navy as a Combat Systems Operator from 2002 to 2006. He later worked as an Air Surveillance Operator in the Royal Australian Air Force from 2007 to 2009. His military experience has contributed to his skills in operational management and teamwork in high-pressure environments.
Education and Continuous Learning
Aaron Mansey completed his secondary education at Leeming Senior High from 1995 to 2000. He is committed to continuous learning and actively seeks to stay updated with new technologies and methodologies in the ICT sector. This dedication to professional development supports his ability to adapt to new challenges in the industry.
Diverse IT Career
Aaron Mansey has built a diverse career in the IT sector, with roles spanning various organizations. He has worked at Fujitsu Australia Limited as a Problem Analyst and Acting Service Delivery Manager, and at Wipro Limited as a Problem Manager/Major Incident Manager. His experience also includes a position as a Service Desk Technician at Kinetic IT and as a Change Manager at Health Support Services, showcasing his versatility in IT service roles.