Wyatt Gaylor
About Wyatt Gaylor
Wyatt Gaylor is a Customer Support Engineer at Kratos Defense and Security Solutions, with a background in technical support and product management. He holds an Associate’s Degree in Liberal Arts and Sciences and Business Administration, as well as a Bachelor’s Degree in Management from the University of Phoenix.
Work at Kratos Defense and Security Solutions
Wyatt Gaylor has been employed at Kratos Defense and Security Solutions as a Customer Support Engineer since 2021. In this role, he is responsible for providing technical support and assistance to clients, ensuring the effective use of the company's defense and security solutions. His position is based in Folsom, California, where he applies his extensive experience in customer support to enhance client satisfaction and operational efficiency.
Previous Experience at Apple
Prior to joining Kratos Defense, Wyatt Gaylor worked at Apple as a Technical Support Advisor from 2019 to 2021. During his two years at the Elk Grove, California location, he provided technical assistance to customers, helping them resolve issues related to Apple products and services. This role allowed him to develop strong problem-solving skills and a customer-centric approach.
Career at PowerSchool Group LLC
Wyatt Gaylor served as a Product Manager at PowerSchool Group LLC from 2006 to 2016. Over the course of ten years, he contributed to the Education Software industry, focusing on product development and management. His work included overseeing the Number Priority State for Reporting in California, which involved collaboration with educational institutions to enhance reporting capabilities.
Education and Expertise
Wyatt Gaylor holds an Associate's Degree in Liberal Arts and Sciences/Liberal Studies and another Associate's Degree in Business Administration and Management from Sierra College. He furthered his education by obtaining a Bachelor's Degree in Management from the University of Phoenix. His academic background supports his roles in customer support and product management, providing a foundation in both technical and business principles.
Public Sector Experience
Before his tenure at PowerSchool, Wyatt Gaylor worked for the City of Sacramento from 2004 to 2006. In this role, he provided customer support and staff support within the Department of Utilities. His experience in the public sector equipped him with skills in customer relations and operational support, which he has carried into his subsequent roles in the private sector.