Alyssa Henriques
About Alyssa Henriques
Alyssa Henriques is the People Operations Director at Kustomer, where she has worked since 2023. She has extensive experience in human resources, having held various positions at organizations such as Sutherland Asbill & Brennan LLP, DDC, and Meta.
Current Role at Kustomer
Alyssa Henriques serves as the People Operations Director at Kustomer, a position she has held since 2023. In this role, she oversees various aspects of people operations, focusing on enhancing employee experience and organizational effectiveness within the company. Her leadership in this position is crucial for aligning human resources strategies with Kustomer's business objectives.
Previous Experience at Kustomer
Prior to her current role, Alyssa held multiple positions at Kustomer. She worked as the Director of People Operations for five months in 2021, following her tenure as Senior Manager of People Operations from 2020 to 2021. Alyssa initially joined Kustomer as People Operations Manager in 2019, where she contributed to the development of HR policies and employee engagement initiatives.
Work History in Human Resources
Alyssa has extensive experience in human resources across various organizations. She worked at Sutherland Asbill & Brennan LLP as a Human Resources Assistant for eight months in 2013-2014. She then served as a Human Resources Coordinator at DDC for eight months in 2014-2015, followed by roles as Human Resources Generalist and Human Resources Manager at DDC from 2015 to 2017.
Educational Background
Alyssa holds a Bachelor of Arts (B.A.) degree in Communication from the University of Maryland. Additionally, she completed a program in Data Analytics at General Assembly, equipping her with analytical skills that complement her human resources expertise.
Experience at Other Organizations
In addition to her roles at Kustomer, Alyssa worked at OnDeck as a People Operations Generalist from 2017 to 2019. She also served as an HR Partner at Meta for one year from 2022 to 2023. Earlier in her career, she worked as an Admissions Coordinator at New York Medical College from 2012 to 2013.