Danielle Tiso
About Danielle Tiso
Danielle Tiso is a seasoned professional in the Customer Success field, currently serving as the Manager of the Customer Success Team at Kustomer. With over a decade of experience in the SaaS and Customer Experience industries, she has held various roles at notable companies including Meta and b8ta.
Current Role at Kustomer
Danielle Tiso serves as the Manager of the Customer Success Team at Kustomer, a position she has held since 2023. Her role is based in Chicago, Illinois, and is conducted remotely. In this capacity, she focuses on enhancing customer satisfaction and ensuring the successful implementation of Kustomer's solutions.
Previous Experience in Customer Success
Prior to her current position, Danielle Tiso accumulated extensive experience in customer success roles. She worked at Meta as the Manager of the Customer Success Growth Team from 2021 to 2023. Before that, she was a Senior Partner Success Manager at b8ta from 2019 to 2021 and served as a Customer Success Manager at Brickwork from 2017 to 2018. Her career in customer success spans over a decade, emphasizing her expertise in the SaaS and Customer Experience (CX) industries.
Internship at The Humane Society of the United States
In 2014, Danielle Tiso completed a four-month internship in Public Relations at The Humane Society of the United States. This role took place in Plattsburgh, New York, and provided her with foundational experience in public relations and communication strategies.
Educational Background
Danielle Tiso earned her Bachelor of Science (B.S.) degree from the State University of New York at Plattsburgh. She studied Public Relations and Business Communications, with a minor in Marketing, from 2010 to 2014. This educational background has equipped her with essential skills relevant to her career in customer success and public relations.
Leadership Role at Women of Customer Success
In addition to her role at Kustomer, Danielle Tiso is the Chicago Chapter Leader for Women of Customer Success, a position she has held since 2023. This role involves leading initiatives that support women in the customer success field and fostering a community of professionals dedicated to growth and development.