Janet Gibbs Perry

Implementation Manager @ Kustomer

About Janet Gibbs Perry

Janet Gibbs Perry is an Implementation Manager with expertise in managing B2B SaaS software implementations for enterprise clients. She has over 20 years of experience in project management and client relations, currently working at Meta since 2022.

Work at Meta

Janet Gibbs Perry has been serving as an Implementation Manager at Meta since 2022. In this role, she specializes in managing the implementation of B2B SaaS software for enterprise clients. Her responsibilities include creating project plans, managing timelines, and resolving issues that arise during client implementations. Janet focuses on delivering exceptional client experiences in a fast-paced environment, utilizing her extensive experience in client training as part of the implementation process.

Experience at Kustomer

Janet Gibbs Perry has worked at Kustomer as an Implementation Manager since 2020. In this position, she continues to apply her expertise in managing the implementation of B2B SaaS software for enterprise clients. Her role involves overseeing project plans and ensuring that client needs are met throughout the implementation process. Janet's focus on client relationships and project management has contributed to her success in this role.

Previous Roles and Experience

Before her current positions, Janet Gibbs Perry held several key roles in the technology and telecommunications sectors. She worked as a Technical Account Manager at STARTEK from 2016 to 2020, and prior to that, she was a Region Product Manager at AT&T Wireless from 2001 to 2005. Additionally, she served as a Product Manager and Professional Services Manager at HyperQuality, Inc. from 2006 to 2013. Her experience also includes working as a Project/Program Manager at Spoken Communications - An Avaya Company from 2013 to 2016.

Education and Expertise

Janet Gibbs Perry studied at Florida Atlantic University from 1991 to 1993. She has over 20 years of experience in building client relationships and managing projects, with a specialization in creating project plans and managing timelines. Janet is recognized for her ability to resolve issues during client implementations and for her focus on delivering exceptional client experiences in various environments.

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