Kevin I.
About Kevin I.
Kevin I. is a Manager of Professional Services with extensive experience in the technology and customer service sectors. He has held various roles at companies such as Kustomer, Meta, and Beyond Pricing, demonstrating a strong background in implementation and customer support.
Current Role at Kustomer
Kevin I. currently serves as the Manager of Professional Services at Kustomer, a position he has held since 2023. He works remotely, overseeing various aspects of professional services to enhance customer experience and support. His role involves managing teams and ensuring the successful implementation of Kustomer's solutions for clients.
Previous Experience at Kustomer
Kevin I. has extensive experience at Kustomer, having worked there in multiple capacities. He served as Manager of Professional Services from 2020 to 2022 and as Implementation Manager from 2018 to 2019. His tenure at Kustomer has contributed to his expertise in managing professional services and implementing customer support solutions.
Work History at Other Companies
Before his current role, Kevin I. held various positions at notable companies. He was the Head of Implementation at Beyond Pricing for 10 months in 2019 to 2020. He also worked at Meta as Manager of Professional Services for one year from 2022 to 2023. His experience includes roles at Directly as Services Lead and Launch Manager, and at Desk.com in multiple positions including Sales Engineer and Technical Support Engineer.
Educational Background
Kevin I. studied at Michigan State University from 2007 to 2012, where he earned a degree in Communication and Media Studies with a focus on Media Arts & Technology. He also attended Hartland High School from 2004 to 2007, completing his secondary education.