Mattie Canavan
About Mattie Canavan
Mattie Canavan serves as a Senior Technical Implementation Manager at Kustomer, where they have worked since 2023. With a diverse background in project management and implementation consulting across various companies, Mattie has developed expertise in configuring platforms to meet client needs.
Work at Kustomer
Mattie Canavan has been serving as a Sr. Technical Implementation Manager at Kustomer since 2023. In this role, Mattie participates in client kick-off meetings and manages the entire implementation process. Responsibilities include performing sales engineering and reviewing Statements of Work (SOW). Mattie also has expertise in configuring the Kustomer platform to meet specific client requirements, facilitating development, testing, training, launch, and support phases for implementations.
Previous Experience
Prior to joining Kustomer, Mattie Canavan held several positions in various organizations. From 2022 to 2023, Mattie worked as a Senior Consultant at iCIMS. Mattie also served as a Senior Implementation Consultant at SAP for a brief period in 2018. Other notable roles include Project Manager at RedCard Systems in 2013 and Project Manager at Flock Safety from 2021 to 2022. Additionally, Mattie worked as an Operations Analyst at Slalom Consulting from 2016 to 2017 and as a Sr. Implementation and Training Consultant at Engagedly Inc in 2021.
Education and Expertise
Mattie Canavan earned a Bachelor's degree in Business and Psychology from the University of Missouri-Saint Louis, where they studied from 2005 to 2011. Mattie also attended The University of Kansas for one year from 2004 to 2005 and graduated from Incarnate Word Academy with a high school diploma in 2004. Mattie's educational background supports their expertise in technical implementation and project management.
Career Development
Mattie Canavan's career development includes a variety of roles that demonstrate a progression in technical implementation and project management. Starting as an Implementation Specialist at Sendouts from 2012 to 2013, Mattie advanced to roles with increasing responsibility, such as Implementation Specialist and Customer Success Manager at iCIMS from 2013 to 2016, and Senior HCM Consultant & CSM at ArcLight Consulting from 2018 to 2020. This trajectory showcases a commitment to enhancing skills in client management and technical solutions.