Alan Dang
About Alan Dang
Alan Dang is a Client Executive at LAB3, where he has worked since 2019. He has extensive experience in client management and project delivery, having held various roles at IBM and nbn™ Australia.
Work at LAB3
Alan Dang has been serving as a Client Executive at LAB3 since 2019. In this role, he is responsible for managing client relationships and ensuring the delivery of tailored solutions that meet clients' business objectives. His focus includes cultivating and maintaining relationships with key clients in various sectors, including Financial, Retail, and Oil & Gas. Alan's experience in client management allows him to act as a primary contact for commercial discussions, from initial engagement to contract negotiation and renewal.
Previous Experience at nbn™ Australia
Before joining LAB3, Alan Dang worked at nbn™ Australia as a Customer Account Manager from 2017 to 2019. During his two years in this role, he was based in Melbourne, Australia. His responsibilities included managing customer accounts and ensuring client satisfaction through effective communication and service delivery.
Career at IBM
Alan Dang's career at IBM spanned several roles from 2010 to 2016. He started as a Global Service Delivery Manager and held this position for six years, overseeing service delivery operations. He then transitioned to a Customer Success Manager role for three years, focusing on client success and satisfaction. His final position at IBM was as a Project Manager for one year, where he managed various projects in Melbourne, Australia.
Education and Expertise
Alan Dang holds a Bachelor of Information Technology from Deakin University, where he studied Computer and Information Sciences and Multimedia/Communications Services from 2010 to 2014. He also achieved an Advanced Diploma of Information Technology from Holmesglen TAFE. His educational background provides a solid foundation for his expertise in client management and technology solutions.