Rhiannon Tunstall
About Rhiannon Tunstall
Rhiannon Tunstall is a Senior Client Executive at LAB3, with extensive experience in client engagement and technical account management. She has held various roles at IBM and Microsoft, contributing to her expertise in the technology sector.
Current Role at LAB3
Rhiannon Tunstall is currently employed at LAB3 as a Senior Client Executive. She has held this position since 2024 and is based in Melbourne, Victoria, Australia. In her role, she focuses on client relationships and engagement, leveraging her extensive experience in client management and technical account management.
Previous Experience at LAB3
Rhiannon Tunstall has held multiple positions at LAB3. She worked as a Sales Executive from 2020 to 2021, followed by a role as Head of Client Engagement from 2021 to 2023. Additionally, she served as General Manager Client Engagement for 8 months in 2023 to 2024. Her tenure at LAB3 has involved significant responsibilities in client engagement and sales strategies.
Experience at IBM
Rhiannon Tunstall worked at IBM in various roles from 2009 to 2014. She started as a Help Desk Technician from 2009 to 2012, then transitioned to a Problem Manager from 2011 to 2013. She later served as a Service Delivery Manager from 2013 to 2014. Her experience at IBM provided her with a strong foundation in technical support and service management.
Experience at Microsoft
Rhiannon Tunstall was employed at Microsoft from 2014 to 2020. She began as a Senior Technical Account Manager, a role she held for five years. Following this, she worked as a Solutions Specialist - Modern Workplace for 7 months. Her roles at Microsoft involved managing technical accounts and providing solutions to enhance workplace productivity.
Education and Qualifications
Rhiannon Tunstall studied at the University of Ballarat, where she earned a Bachelor of Psychology from 2002 to 2005. She later achieved a Graduate Diploma of Education in Secondary Education and Teaching in 2007. Her educational background supports her expertise in client engagement and management.