Sulagna Dasgupta
About Sulagna Dasgupta
Sulagna Dasgupta is a Delivery Manager with extensive experience in cross-border management, having worked with teams in India, China, and Malaysia. She has held various roles at IBM and currently leads delivery initiatives at LAB3 in Melbourne, Australia.
Work at LAB3
Currently, Sulagna Dasgupta serves as a Delivery Manager at LAB3, a role she has held since 2021. In this position, she is responsible for overseeing project delivery and ensuring that service levels and key performance indicators (KPIs) are met. She presents monthly operational metrics to both clients and internal stakeholders, facilitating clear communication and accountability within the team. Her leadership focuses on motivating teams to achieve timely and effective project outcomes.
Previous Experience at IBM
Sulagna Dasgupta has extensive experience with IBM, where she held multiple roles over several years. She worked as a Services Fulfillment Specialist from 2008 to 2012, followed by a position as a Finance Specialist from 2012 to 2016, both in Melbourne, Australia. After a brief period, she returned to IBM as a Delivery Manager from 2016 to 2019, and later as a Delivery Partner Executive from 2020 to 2021. Her roles involved managing delivery processes and enhancing operational efficiency.
Education and Expertise
Sulagna Dasgupta holds a Master of Business Administration (M.B.A.) with a focus on Accounting and Finance from Pittsburg State University. Her educational background supports her expertise in financial management and operational delivery. She is proficient in managing cross-border teams, with experience in India, China, and Malaysia, and is skilled in turning around derailed programs while building credibility with executive teams and staff.
Leadership and Process Improvement
In her current and previous roles, Sulagna Dasgupta has demonstrated strong leadership capabilities. She drives a culture of accountability within her teams and leads process improvement initiatives that incorporate automated solutions. Her focus on root cause analysis and reporting enhances operational efficiency and project delivery. She actively motivates her teams to ensure projects are completed effectively and on schedule.