Luis Garcia

Product Owner, Client Lifecycle Management @ Lab49

About Luis Garcia

Luis Garcia is a Product Owner specializing in Client Lifecycle Management at Lab49 in Sydney, Australia. He has over 15 years of experience in change management within investment banking and wealth management, having held various roles at notable institutions such as Barclays, HSBC, and J.P. Morgan.

Current Role at Lab49

Luis Garcia currently serves as Product Owner for Client Lifecycle Management at Lab49. He has been in this role since 2020, contributing to the firm's efforts in enhancing client engagement and operational processes. His responsibilities include overseeing product development and ensuring alignment with client needs in the financial services sector. Lab49 is known for its focus on technology solutions for financial institutions.

Previous Experience in Financial Services

Luis Garcia has extensive experience in the financial services industry. He worked at Barclays Wealth Management as Project Manager and Design Lead from 2012 to 2014. He also held the position of Project Manager and Design Lead at NatWest Group from 2018 to 2020. His tenure at HSBC spanned from 2014 to 2018, where he continued to develop his project management skills. Additionally, he served as a Senior Business Analyst at J.P. Morgan from 2007 to 2010.

Educational Background

Luis Garcia has a solid educational foundation. He studied at St. Peter's School and later attended Oxford Brookes University, where he earned a Bachelor of Science degree. He furthered his education at City, University of London, obtaining a Master of Science. Additionally, he holds a Post Graduate Diploma in Business Systems Analysis & Design and a certificate in Fintech from the University of Oxford.

Expertise in Financial Crime and Regulatory Change

Luis Garcia possesses expertise in Financial Crime Initiatives, focusing on Client Due Diligence, Screening, and Transaction Monitoring. He has a strong background in delivering Regulatory Change, specifically related to MiFID. His knowledge in these areas is complemented by 15 years of hands-on change management experience in investment banking and wealth management.

Diverse Career in Change Management

Luis Garcia has a diverse career in change management, having worked in various roles across multiple financial institutions. He was a Management Consultant at Capco from 1999 to 2005 and held positions at BNY Mellon, ABN AMRO Bank N.V., and CIBC. His experience encompasses Business Process Management, Outsourcing, Insourcing, and Offshoring, showcasing his ability to manage projects throughout their life-cycle.

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