Noah Schoenfelder
About Noah Schoenfelder
Noah Schoenfelder is a Customer Support Team Lead at Latch, where he has worked since 2021. He has previous experience in customer support and management roles at CVS/pharmacy and Renew Homes Lancaster.
Current Role at Latch
Noah Schoenfelder serves as the Customer Support Team Lead at Latch, a position he has held since 2021. In this role, he oversees the customer support team, ensuring efficient service delivery and addressing customer inquiries. His leadership contributes to the overall customer experience at Latch.
Previous Experience at Latch
Noah Schoenfelder has held multiple positions at Latch prior to his current role. He started as a Customer Support Agent in 2018 for four months. He then transitioned to a Customer Support Specialist from 2019 to 2020 for one year, followed by a role as Senior Customer Support Specialist in 2021 for six months. His progression through these roles reflects his growing expertise in customer support.
Experience at CVS/pharmacy
Before joining Latch, Noah Schoenfelder worked at CVS/pharmacy as a Store Supervisor from 2012 to 2014. In this role, he managed store operations and staff, contributing to the overall efficiency and customer satisfaction of the pharmacy.
Role at Renew Homes Lancaster
Noah Schoenfelder served as the General Manager at Renew Homes Lancaster from 2017 to 2018. His responsibilities included overseeing daily operations and managing staff, which provided him with valuable experience in team leadership and operational management.
Educational Background
Noah Schoenfelder completed his education at Penn Manor High School. This foundational education has supported his career development in various customer service and management roles.