Keith B.
About Keith B.
Keith B. is a Customer Service Representative at Lazydays in Seffner, Florida, with a background in hospitality management and travel agency industries. He holds an Associate of Arts degree from Broward Community College and has worked in various customer service roles, including at LEGOLAND Florida Resort.
Work at Lazydays
Currently, Keith B. serves as a Customer Service Representative at Lazydays, a role he has held since 2021. Located in Seffner, Florida, he has contributed to the company's commitment to customer satisfaction for three years. His responsibilities include addressing customer inquiries, providing support, and ensuring a positive experience for clients.
Education and Expertise
Keith B. studied at Broward Community College, where he completed an Associate of Arts (A.A.) degree in General Education from 1993 to 1995. He also graduated from Cardinal Gibbons High School, earning his diploma between 1988 and 1992. His educational background supports his extensive experience in customer service and hospitality management.
Background in Customer Service
Keith B. has a diverse background in customer service, having worked in various roles across different industries. He was a Guest Service Agent at LEGOLAND Florida Resort from 2018 to 2020, where he enhanced guest experiences. Prior to that, he worked as a Customer Service Representative at DS Services for 11 months in 2017-2018.
Skills and Competencies
Keith B. possesses strong customer-focused interpersonal skills, which are essential in his role as a Customer Service Representative. He is known for his excellent time management and problem-solving abilities, as well as his proficiency in computer skills. These competencies enable him to effectively address customer needs and contribute to operational efficiency.