LBF Travel
LBF Travel, based in San Diego, California, offers comprehensive travel solutions and is staffed by over 850 professionals.
Services
LBF Travel provides comprehensive travel solutions tailored to a wide range of customer needs. Their services include air tickets, hotel rooms, rental cars, holiday packages, cruises, and travel insurance. Additionally, LBF Travel offers travel process fulfillment and outsourcing services, providing end-to-end support for travel arrangements. They also offer travel technology consulting services, leveraging domain expertise to enhance travel experiences and optimize travel operations.
Contact Centers and Staffing
LBF Travel operates multiple contact centers employing over 850 travel professionals. This extensive staffing enables the company to manage large volumes of customer interactions efficiently. The contact centers are an integral part of LBF Travel's commitment to delivering responsive customer service and maintaining high standards in customer satisfaction.
Proprietary Technology and E-Commerce
LBF Travel utilizes proprietary technology combined with e-commerce and in-house media marketing to provide seamless travel solutions. Their advanced technological infrastructure allows for the efficient handling of complex travel arrangements and enhances the overall customer experience. The company's investment in technology ensures efficient connectivity, real-time updates, and streamlined processes for travelers.
Customer Satisfaction and Quality Assurance
Customer satisfaction is a cornerstone of LBF Travel's business approach. The company is dedicated to offering high-quality travel products and ensuring exceptional customer service. Their focus on responsiveness and attention to customer needs helps build trust and loyalty among travelers. Quality assurance mechanisms are in place to consistently meet and exceed customer expectations.
Location
LBF Travel is headquartered at 4545 Murphy Canyon Road, Suite 210, San Diego, California. This location serves as the central operational hub for their various services and customer support activities.