Caece Rodriguez
About Caece Rodriguez
Caece Rodriguez is a Customer Success Manager currently employed at Traxero, where she has worked since 2023. She has a diverse background in customer success and sales management, with previous roles at Helzberg Diamonds, Lead Forensics, Booker Software, and WellnessLiving.
Current Role at Traxero
Caece Rodriguez serves as the Migration Strategic Customer Success Manager at Traxero, a position she has held since 2023. In this role, she operates remotely and focuses on ensuring customer satisfaction during migration processes. Her responsibilities include managing customer relationships and facilitating smooth transitions for clients.
Previous Experience at Lead Forensics
Caece Rodriguez worked at Lead Forensics as a Customer Success Manager for the Mid-Market segment from 2022 to 2023. During her tenure, she focused on enhancing customer engagement and satisfaction, contributing to the overall success of the company's customer success initiatives.
Background in Sales Management
Before her role at Lead Forensics, Caece Rodriguez was employed as a Sales Manager at Helzberg Diamonds from 2010 to 2013. In this position, she managed sales operations at Fiesta Mall, where she developed skills in customer service and team leadership.
Education and Academic Pursuits
Caece Rodriguez is pursuing an Associate's degree in Business/Commerce at Ashford University, a program she began in 2009. Her education has provided her with foundational knowledge in business principles, which she applies in her professional roles.
Career Progression in Customer Success
Caece Rodriguez has a diverse background in customer success roles, having worked at various organizations including Booker Software and WellnessLiving. Her experience spans from 2015 to 2021, where she held positions such as Account Manager, focusing on maintaining client relationships and driving customer satisfaction.