Charlotte Blain
About Charlotte Blain
Charlotte Blain is a Senior Customer Success Manager at Lead Forensics in Portsmouth, England, with a strong background in the staffing and recruiting industry. She has held various roles in account management and business development, demonstrating expertise in SEO and CRM.
Current Role at Lead Forensics
Charlotte Blain serves as the Senior Customer Success Manager - Enterprise at Lead Forensics, a position she has held since 2020. Based in Portsmouth, England, she has contributed to the company's customer success initiatives for four years. Her role focuses on ensuring customer satisfaction and fostering long-term relationships with enterprise clients.
Previous Experience at CVWOW
Before joining Lead Forensics, Charlotte worked at CVWOW as the Head of Account Management from 2017 to 2020. In this role, she managed client accounts and led initiatives to enhance customer engagement and satisfaction. Her experience at CVWOW spanned three years and was also based in Portsmouth, United Kingdom.
Background in Staffing and Recruiting
Charlotte Blain has a demonstrated history of working in the staffing and recruiting industry. Her career includes various roles that have equipped her with expertise in Search Engine Optimization (SEO) and Customer Relationship Management (CRM). This background has contributed to her strong negotiation and sales skills, making her a proficient business development professional.
Career Progression and Roles
Charlotte's career includes significant roles prior to her current position. She worked at Jobsite as a Strategic Account Manager from 2011 to 2017, and at Hays as a Recruitment Consultant from 2007 to 2009. Additionally, she began her career at Tempur UK Ltd as a Retail Account Manager from 2005 to 2007. Each of these positions has contributed to her extensive experience in account management and client relations.
Educational Background
Charlotte studied at Langley Grammar School from 1999 to 2004. This foundational education has supported her career development in various roles within the staffing and recruiting industry, as well as in customer success management.