Clare Bills
About Clare Bills
Clare Bills is a Customer Success Manager at Lead Forensics, where she has worked since 2020. She has a background in account management and sales, with previous roles at Onecom and a degree in Journalism from Southampton Solent University.
Work at Lead Forensics
Clare Bills has been employed at Lead Forensics as a Customer Success Manager since 2020. In this role, she focuses on ensuring client satisfaction and fostering long-term relationships with customers. Her responsibilities include onboarding new clients, providing ongoing support, and addressing any issues that may arise during the customer journey. Clare's experience in customer success contributes to the overall effectiveness of the team at Lead Forensics.
Previous Experience at Onecom
Clare Bills held multiple positions at Onecom, starting as an Account Manager from 2012 to 2014. She then transitioned to the role of Sales Account Manager, where she worked from 2014 until 2020. In 2020, she briefly served as a Regional Account Development Manager for eight months. Throughout her tenure at Onecom, Clare developed skills in account management and sales, which have been beneficial in her current role.
Education and Expertise
Clare Bills studied Journalism at Southampton Solent University, where she earned a Bachelor of Arts (BA) degree from 2007 to 2010. Prior to that, she attended Waldegrave School for Girls from 2000 to 2005. Clare also studied at Richmond upon Thames College from 2005 to 2007. Her educational background in journalism complements her professional roles, particularly in communication and client relations.
Background
Clare Bills has a diverse background in customer success and account management. She began her career in the telecommunications sector and has accumulated significant experience over the years. Her roles have involved direct interaction with clients, focusing on their needs and ensuring they receive optimal service. This experience has shaped her approach to customer success in her current position.