Luka Benaković
About Luka Benaković
Luka Benaković is an Enterprise Account Manager and Account Management Team Lead at LeadGenius in Croatia, where he has worked since 2022. He has over six years of experience in account management within the data and SaaS industry, successfully managing high-value accounts and leading a team of account managers.
Current Role at LeadGenius
Luka Benaković serves as the Enterprise Account Manager and Account Management Team Lead at LeadGenius, a position he has held since 2022. In this role, he is responsible for managing strategic accounts and leading a team of account managers. His focus includes enhancing customer relationships and driving growth within the enterprise segment. His leadership aligns with the company's vision and values, fostering a collaborative environment among team members.
Career Progression at LeadGenius
Luka Benaković has had a progressive career at LeadGenius, starting as a Researcher in 2015. He transitioned through various roles, including Junior Project Manager, Project Coordinator, Customer Success Manager, and Account Manager, before reaching his current position. His tenure at LeadGenius spans several years, with significant contributions in account management and customer success, culminating in his current leadership role.
Education and Expertise
Luka Benaković earned a Bachelor's degree in Information Technology from the University of Mostar, where he studied from 2009 to 2013. He also attended the Natural Sciences and Mathematics Gymnasium Županja from 2005 to 2009. His educational background supports his expertise in managing strategic accounts within the data and SaaS industry, where he has over six years of experience.
Achievements in Account Management
Luka Benaković has successfully managed several 7-figure accounts, demonstrating his ability to drive significant return on investment for clients. His efforts have led to substantial growth in subscription sizes and increased customer retention. As a Certified Customer Success Manager (CSM), he has a proven track record of enhancing customer satisfaction and loyalty.
Previous Experience
Before his extensive career at LeadGenius, Luka Benaković worked as a Freelance Interpreter at Pearl Linguistics Ltd in Nottingham, United Kingdom, for six months in 2014. His diverse work experience has contributed to his skills in communication and project management, which are essential in his current role.