Kathleen Swartz
About Kathleen Swartz
Kathleen Swartz is a Corporate Trainer with extensive experience in sales facilitation and account management. She has worked for various companies, including Charter Communications and InfoCision Management Corporation, and currently serves at Leaf Home in Hudson, Ohio.
Work at Leaf Home
Kathleen Swartz has been serving as a Corporate Trainer at Leaf Home since 2022. In this role, she focuses on developing and delivering training programs that enhance employee skills and operational efficiency. Her expertise in utilizing the Webex Training platform allows her to conduct effective corporate training sessions, ensuring that team members are well-equipped to meet organizational goals.
Previous Experience at Charter Communications
Kathleen Swartz worked at Charter Communications in various roles from 2018 to 2022. Initially, she served as an Inbound Sales Facilitator for three years, where she was responsible for training and guiding sales teams. She later took on the role of Inbound Sales Facilitator 2 for eight months in Akron, Ohio, further enhancing her skills in sales training and team management.
Experience at InfoCision Management Corporation
Kathleen Swartz spent a significant portion of her career at InfoCision Management Corporation from 2013 to 2018. She held multiple positions, including Business Account Manager, Customer Account Manager, and In Class Trainer. Her experience in these roles contributed to her strong skills in managing billing systems and improving operational efficiency. She worked in Green, Ohio, where she developed her expertise in customer service and account management.
Education and Expertise
Kathleen Swartz earned her Bachelor's degree in Communication and Media Studies from Kent State University, where she studied from 1996 to 2000. Her educational background provides a solid foundation for her career in corporate training and customer service. She possesses strong skills in utilizing Salesforce.com for account management, which complements her training capabilities.