Stephanie Lin
About Stephanie Lin
Stephanie Lin is an IT Support Specialist at Leaf Home Solutions with a background in customer service and leadership. She holds a BA in Asian Studies from The George Washington University and has experience in various roles, including sales and supervision in the food service industry.
Current Role at Leaf Home Solutions
Stephanie Lin serves as an IT Support Specialist at Leaf Home Solutions, a position she has held since 2021. In this role, she has demonstrated her technical skills and problem-solving abilities. Within her first two months, she was recognized as Employee of the Month, highlighting her contributions to the team. Six months into her tenure, she was promoted to IT Support II, reflecting her proficiency and commitment to her work.
Previous Work Experience
Prior to her current position, Stephanie Lin accumulated diverse experience in customer service and support roles. She worked as a Sales Associate at Hallmark Cards for two years, followed by a four-year tenure as a Shift Supervisor at Panera Bread. Additionally, she served as a Parking Attendant at Five Star Valet Services for five years and worked briefly as a Front Desk Receptionist at Studio Taylor On Fairmount. These roles provided her with valuable leadership and customer service experience.
Educational Background
Stephanie Lin holds a Bachelor of Arts in Asian Studies with a minor in Chinese Language and Literature from The George Washington University, where she studied from 2009 to 2012. She also studied Chinese Language and Area Studies at Beijing Foreign Studies University for 11 months in 2012. Furthermore, she pursued a Certificate in Computer and Information Systems Security/Information Assurance at Case Western Reserve University from 2020 to 2021.
Certifications and Skills
Stephanie Lin is CompTIA Security+ certified, showcasing her knowledge in information security. She possesses expertise in editing, brand development, and creative writing. Additionally, she is skilled in translation, proficient in both Spanish and Mandarin Chinese, which enhances her communication capabilities in diverse environments.
Leadership Experience
Stephanie Lin has demonstrated leadership experience in both teaching and customer service settings. Her roles have required her to manage teams and provide guidance, particularly during her time as a Shift Supervisor at Panera Bread. This experience has equipped her with the skills necessary to lead effectively in various professional environments.