Learning Pool
Learning Pool is a medium-sized e-learning provider founded in 2006, specializing in online learning, gamification, and custom content. With a focus on innovative learning technologies, the company serves notable clients and maintains a high customer satisfaction rate.
Company Overview
Learning Pool is a medium-sized business operating in the E-Learning Providers industry. Founded in 2006, the company has grown to a team size of 451 employees. It is headquartered in Derry, UK, with additional locations in Combe, Glasgow, Nottingham, Belfast, and Boston, MA, USA. The company emphasizes its commitment to 'Smarter Learning. Better Performance.' and focuses on leveraging innovative learning technologies to create impactful learning experiences.
E-Learning Solutions
Learning Pool specializes in a variety of e-learning solutions, including online learning, off-the-shelf e-learning, and custom content development. The company offers a comprehensive Learning Management System (LMS) that integrates operational efficiency with the learning experiences of a Learning Experience Platform (LXP). Its services include Adaptive Compliance Courses, gamification, and a Learning Record Store for effective data management. The company also provides a digital adoption platform called OnScreen to simplify software training.
Clientele and Partnerships
Learning Pool serves notable clients such as Valvoline, Villeroy & Boch, and Royal Caribbean Group. The company has established itself as a global partner in the e-learning sector, recognized for its innovative approaches to learning technologies. It supports 42 languages and operates 10 global offices, allowing it to cater to a diverse client base and enhance learning journeys across various industries.
Social Responsibility Initiatives
As a certified B Corporation, Learning Pool prioritizes social and environmental responsibility. The company is committed to planting 10,000 trees in national forests across the United States. Additionally, it supports the Make-A-Wish Foundation through sales of a children's book and offers paid volunteer days for employees to engage with non-profit organizations. These initiatives reflect Learning Pool's dedication to making a positive impact in the community.
Customer Satisfaction and Support
Learning Pool boasts a customer satisfaction rate of 96% and a recommendation rate of 98%. The company provides a Learning Pool Help Centre for self-service support and a Customer Portal for logging and tracking support cases. It also offers a Learning Pool Academy, providing self-service training resources to enhance user experience and ensure effective utilization of its learning solutions.