Leatherman Tool
Leatherman Tool offers a wide range of American-made multi-tools and accessories, including plier multi-tools, pocket knife multi-tools, and mini pocket tools, with a 25-year warranty and customization options.
Services
Leatherman Tool offers a range of services to enhance customer experience. Customers can take advantage of free shipping on orders over $125 and a customization service for their tools. The company also provides maintenance tips, a product registration service, and an Insider Rewards Program. Dedicated to customer satisfaction, Leatherman Tool offers a 25-year warranty on their products, ensuring long-term reliability and performance.
Product Range
Leatherman Tool features a wide array of multi-tools, categorized by specific activities such as Everyday Essentials, Home, Outdoor, and Work. Their collection includes plier multi-tools, pocket knife multi-tools, and mini pocket tools. Additionally, they offer a selection of knives with options for combo blades and straight blades, various accessories like sheaths, bits, replacement parts, and pocket tools, as well as tool and accessory sets. For apparel enthusiasts, they offer a range of tees and hats.
Special Features and Technology
Leatherman Tool integrates advanced features and technologies into their products. Notably, their multi-tools often incorporate the innovative FREE® Technology, which enhances usability. The company also provides multi-tools specifically designed for various professional and recreational activities including automotive, camping, crafting, DIY, fishing, gardening, hiking, hunting, and many more. Each multi-tool is designed with specific functionalities to meet the unique needs of these activities.
Custom Programs and Discounts
Leatherman Tool offers several custom programs and discounts to better serve their customers. The company has an Insider Rewards Program, a corporate gift service, and special discounts through their affiliate program. Customers can explore the gift guide for tailored recommendations and take advantage of customization options for personalized tools. These programs aim to enhance customer satisfaction and provide value beyond the initial purchase.
Customer Engagement
Leatherman Tool actively engages with its customers through various channels. They maintain a blog and a section for moments shared by customers, fostering a community around their brand. This interaction allows customers to share their experiences and learn from others. The company also maintains a dedicated section for new products to keep customers informed about the latest additions to their lineup.