Sean Koppie

It Support Technician @ LHB

About Sean Koppie

Sean Koppie is an IT Support Technician at LHB in Minneapolis, Minnesota, with a background in warehouse operations and a degree in Information Technology Management.

Professional Experience at LHB

Sean Koppie currently serves as an IT Support Technician at LHB in Minneapolis, Minnesota. In his role, he is responsible for managing Autodesk License Management, utilizing the Dell Kace ticketing system for incident documentation and management, and providing remote support as well as hardware troubleshooting. Additionally, he handles Office 365 support and mobile device configuration, ensuring the smooth operation of various IT systems.

Previous Role at Cardinal Health

Prior to his current position, Sean Koppie worked as a Warehouse Associate at Cardinal Health in Champlin, Minnesota, for six years from 2013 to 2019. During his tenure, he gained valuable experience in logistics and inventory management, which provided a solid foundation for his subsequent transition into the IT field.

Educational Background in Information Technology

Sean Koppie earned an Associate’s Degree in Information Technology Management with a focus on Network Administration from Rasmussen College between 2017 and 2019. His academic background laid the groundwork for his expertise in IT support and network management, equipping him with the necessary skills to manage and troubleshoot various IT systems and applications.

High School Education

Sean Koppie completed his high school education at Park Center Sr High School in 2008, where he received his High School Diploma. His education provided him with a general studies background before he pursued specialized training in information technology.

Technical Skill Set

Sean Koppie possesses a diverse technical skill set, including experience with security monitoring tools like Carbon Black Cloud, KnowB4, and Kroll Red Canary. These abilities allow him to effectively monitor and manage IT security threats, contributing to his proficiency in maintaining secure IT environments in his current role.

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