Elina Kähkönen
About Elina Kähkönen
Elina Kähkönen is a Service Manager at Liana Technologies in Oulu, Finland, where she has worked since 2019. She has a background in customer service and project management, with previous roles at Elisa Videra, Indooratlas Inc, and Talenom.
Work at Liana Technologies
Elina Kähkönen has been serving as a Service Manager at Liana Technologies since 2019. Based in Oulu, Northern Ostrobothnia, Finland, she has contributed to the company's operations for five years. In her role, she oversees service delivery and client relations, ensuring that customer needs are met effectively.
Previous Experience in Customer Success and Support
Prior to her current position, Kähkönen worked as a Support Service Technician at Elisa Videra from 2014 to 2015 in Madrid, Spain. She then transitioned to Indooratlas Inc, where she served as a Customer Success Manager from 2015 to 2017 in Oulu, Northern Ostrobothnia. These roles provided her with a solid foundation in customer service and support.
Career Progression in Project and Service Management
Kähkönen's career includes significant experience in project and service management. She worked at Talenom as a Project and Service Manager from 2017 to 2019 in Oulu, Northern Ostrobothnia. Additionally, she held a position as a Customer Service Representative and Croupier at Raha-automaattiyhdistys, Ray, from 2008 to 2014 in Espoo, Uusimaa.
Education and Expertise
Elina Kähkönen earned a Bachelor of Business Administration from Oulu University of Applied Sciences, completing her studies from 2009 to 2012. This educational background has equipped her with the skills necessary for her roles in service management and customer relations.