Jessaminia Kristia Deza Flores

Customer Success Manager @ Liana Technologies

About Jessaminia Kristia Deza Flores

Jessaminia Kristia Deza Flores is a Customer Success Manager at Liana Technologies, where she has worked since 2016 in the United Arab Emirates. She has a diverse background in sales, marketing, and business intelligence, with experience in various roles across multiple companies.

Current Role at Liana Technologies

Jessaminia Kristia Deza Flores has served as a Customer Success Manager at Liana Technologies since 2016. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. Her tenure at Liana Technologies spans over eight years, during which she has contributed to the growth and retention of client relationships in the United Arab Emirates.

Previous Experience in Sales and Marketing

Prior to her current position, Jessaminia worked as a Sales Development Representative at Upwork from 2015 to 2016. In this role, she was involved in both inbound and outbound sales, emphasizing lead generation and appointment setting. Additionally, she held the position of Business Development Manager at JR Global Marketing in 2014, where she contributed to the company's marketing strategies for five months.

Background in Business Intelligence and Cloud Computing

Jessaminia possesses a strong background in business intelligence and cloud computing solutions. Her expertise includes managing enterprise solutions such as Microsoft Dynamics ERP and CRM, SAP, and Symantec Hosted Security Services. This technical knowledge supports her effectiveness in customer success and project management roles.

Education and Skills

Jessaminia has developed extensive skills in project management, particularly with Google for Work-Enterprise. Her professional journey includes various roles that have enhanced her capabilities in sales, marketing, and customer relationship management. She has a comprehensive understanding of both technical and business aspects of her field.

Early Career and Development

Jessaminia's early career includes a position as a Customer Account Representative at National Relief Charities from 2010 to 2011 and as an English IT Marketing Consultant at Mediadev from 2011 to 2012. These roles provided her with foundational experience in customer service and marketing, contributing to her overall professional development.

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