Zsuzsanna Lengyel
About Zsuzsanna Lengyel
Zsuzsanna Lengyel serves as the Regional Sales and OTS Director at UPC Broadband, a position she has held since 2010. She has significantly improved mobile sales channels and revenue while implementing a new operating model and leading a major housing project.
Work at Liberty Broadband
Zsuzsanna Lengyel has served as the Regional Sales and OTS Director at UPC Broadband, a subsidiary of Liberty Global, since 2010. Over her 14-year tenure in Budapest, she has played a critical role in shaping the sales strategy and operational framework of the organization. Her leadership has contributed to the growth of the OTS channel, which has become the second mobile sales channel, achieving a 10% increase in Average Revenue Per User (ARPU).
Education and Expertise
Zsuzsanna Lengyel possesses extensive experience in sales and operational management within the telecommunications sector. Her expertise includes the development of sales channels and the implementation of operational models that enhance local business understanding. She has a proven track record in managing significant revenue streams and customer acquisition initiatives.
Background
Zsuzsanna Lengyel has a background in sales and operations management, with a focus on the telecommunications industry. Her role at UPC Broadband has involved overseeing regional sales strategies and optimizing operational processes to improve efficiency and effectiveness in customer engagement.
Achievements
Zsuzsanna Lengyel has led various initiatives that have significantly impacted UPC Broadband. She structured and introduced a new regional operating model aimed at harmonizing omnichannel operations. Additionally, she managed a project that resulted in the construction of 4,000 new households and reformed the UPC D2D network by implementing a quality ranking system for agents. Under her management, the acquisition of 12,000 new customers generated HUF 800 million in revenue.