Alexandra Rujzam
About Alexandra Rujzam
Alexandra Rujzam is a Support Engineer at Liferay, Inc, where she has worked since 2018. She has a background in software development and helpdesk support, with previous roles at Tata Consultancy Services and Getronics.
Current Role at Liferay
Alexandra Rujzam has been employed at Liferay, Inc. as a Support Engineer since 2018. In this role, she provides technical assistance and support to clients, ensuring their issues are resolved efficiently. Her experience in customer support and technical troubleshooting contributes to her effectiveness in this position.
Previous Experience in Technical Support
Prior to her current role, Alexandra worked as a Helpdesk Analyst at Tata Consultancy Services from 2016 to 2018. She provided support in both Czech and English, assisting users with various technical issues. Additionally, she served as a Helpdesk Analyst at Getronics from 2015 to 2016, further enhancing her skills in customer service and technical support.
Education and Academic Background
Alexandra Rujzam studied at Eötvös Loránd University, where she earned a Master's Degree in Czech Studies from 2012 to 2014. She also completed her Bachelor's Degree in Slavic Languages, Literatures, and Linguistics at the same institution from 2009 to 2012. This academic background provides her with a strong foundation in language and communication.
Training in Software Development
In addition to her formal education, Alexandra has pursued training in software development. She attended Green Fox Academy, where she studied Full Stack Development and is currently working towards achieving a Software Development qualification. This training complements her technical support experience.
Early Career in Software Testing
Before transitioning into technical support roles, Alexandra worked at Testbirds Kft. as a Software Tester from 2014 to 2015. This position involved evaluating software applications for quality assurance, which provided her with insights into software functionality and user experience.