Alex Issakova
About Alex Issakova
Alex Issakova serves as the Head of Customer Success EMEA at Liftoff Mobile, where he has worked since 2020. He has extensive experience in customer success roles across various companies, including FIKSU, INC., and holds degrees in Economics and an MBA.
Current Role at Liftoff Mobile
Alex Issakova serves as the Head of Customer Success EMEA at Liftoff Mobile, a position he has held since 2020. In this role, he focuses on global strategy and planning within the customer success domain. His leadership is instrumental in enhancing customer relationships and driving success across the EMEA region.
Previous Experience at Liftoff Mobile
Prior to his current role, Alex Issakova worked at Liftoff Mobile in various capacities. He served as a Senior Customer Success Manager from 2017 to 2020, where he managed customer relationships and ensured client satisfaction. He also held the position of Team Lead, Customer Success, EMEA for a brief period in 2020, contributing to team performance and client engagement.
Experience at FIKSU, INC.
Alex Issakova has a significant background with FIKSU, INC., where he worked from 2013 to 2017. He began as a Client Performance Manager for EMEA and APAC, later advancing to Senior Client Performance Manager and eventually becoming the Director of Account Management EMEA. His roles involved managing client performance and account strategies across multiple regions.
Educational Background
Alex Issakova holds a Bachelor of Science in Economics from the University of Essex, where he studied from 2006 to 2010. He furthered his education with a Master of Business Administration (MBA) from the University of Warwick - Warwick Business School, completing his studies from 2018 to 2022. Additionally, he has a background in the International Baccalaureate from the International School of the Regents in Thailand.
Research Interests and Expertise
Alex Issakova specializes in programmatic audience buying and the mobile marketing ecosystem. He focuses on mobile user acquisition and advertising for mobile games. His research interests include the intersection of ethics and artificial intelligence, reflecting a commitment to understanding the implications of technology in business.