Elad Bashi
About Elad Bashi
Elad Bashi serves as the Director of Customer Operations at KMS Lighthouse, where he oversees the implementation of knowledge management systems and leads the Learning and Training department. With a background in project management and customer support, he collaborates with clients to customize solutions and fosters a culture of continuous learning.
Current Role at KMS Lighthouse
Elad Bashi serves as the Director of Customer Operations at KMS Lighthouse, a position he has held since 2022. In this role, he oversees a dynamic team that ensures seamless implementation and exceptional customer support for knowledge management systems. He leads the Learning and Training department, focusing on client and employee onboarding initiatives. His leadership is aimed at fostering a culture of continuous learning and growth, which helps clients maximize the potential of their knowledge management systems.
Previous Experience at KMS Lighthouse
Before his current role, Elad Bashi worked at KMS Lighthouse in various capacities. He was the Head of Delivery and Customer Support from 2019 to 2022, where he managed customer support operations and project delivery. Prior to that, he served as a Project Manager from 2018 to 2019 for one year. In these roles, he provided expert guidance and support to ensure smooth transitions and successful adoption of solutions, collaborating closely with clients to tailor knowledge management systems to their unique requirements.
Expertise in Knowledge Management Systems
Elad Bashi specializes in knowledge management systems, providing expert guidance to clients during project implementation. His approach involves collaborating closely with clients to customize systems according to their specific needs. He emphasizes the importance of successful adoption of these solutions, ensuring that clients can effectively utilize the systems to achieve their objectives.
Focus on Continuous Learning and Growth
In his roles at KMS Lighthouse, Elad Bashi has prioritized fostering a culture of continuous learning and growth. This focus is integral to helping clients maximize the potential of their knowledge management systems. By leading initiatives that enhance client and employee onboarding, he aims to create an environment where both clients and team members can thrive and adapt to evolving knowledge management practices.