Landon (Donny) G.
About Landon (Donny) G.
Landon (Donny) G. is a Customer Success Manager with extensive experience in retail operations and management. He has held various positions at major retailers including Macy's and JCPenney, contributing to operations, sales, and loss prevention over a career spanning nearly two decades.
Work at KMS Lighthouse
Landon G. has been employed as a Customer Success Manager at KMS Lighthouse since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring effective use of the company's products and services. His responsibilities include managing client relationships and providing support to maximize customer engagement and retention. He operates within the Dallas-Fort Worth Metroplex, contributing to the company's growth and customer success initiatives.
Previous Experience at Macy's
Landon G. has held multiple positions at Macy's. He served as a Senior Operations Manager from 2018 to 2020, overseeing operations in Florida and Texas for two years. He then transitioned to a role as Senior Manager, Operations & Visual, from 2020 to 2021, where he worked for 11 months at Northpark Center in Dallas, Texas. Additionally, he was a Multi Store Operations Manager from 2015 to 2018, managing operations across Miami Beach and Hialeah, Florida.
Experience at JCPenney
Landon G. has extensive experience at JCPenney, where he held several key positions. He worked as a Sales Manager for Men's, Kids, Home & Furniture from 2010 to 2011 in Doral, Florida. He later served as General Manager from 2021 to 2022 for one year. Prior to that, he was a Senior Loss Prevention Manager from 2006 to 2010 in South Florida, and he began his career there as a Loss Prevention Supervisor from 2004 to 2006 in Coral Springs, Florida.
Career Timeline
Landon G.'s career spans various roles in retail management and operations. He began his journey at JCPenney in 2004 and progressed through various positions, culminating in his role as General Manager. His tenure at Macy's began in 2015, where he developed his skills in operations management. After a brief period at JCPenney, he joined KMS Lighthouse in 2022, marking a significant step in his career focused on customer success.