Michael Thompson
About Michael Thompson
Michael Thompson is a Partner Success Engineer at Liongard, where he has worked since 2020. He holds an Associate of Arts and Sciences from the Community College of the Air Force and a Bachelor of Applied Science in Computer and Information Systems Security from American Military University.
Work at Liongard
Michael Thompson has been employed at Liongard as a Partner Success Engineer since 2020. In this role, he focuses on ensuring that partners receive the necessary support and resources to effectively utilize Liongard's solutions. His experience in technical account management and support engineering contributes to his ability to address partner needs and enhance their overall experience with the company.
Education and Expertise
Michael Thompson studied Management Information Systems at the Community College of the Air Force, where he earned an Associate of Arts and Sciences (A.A.S.) from 2004 to 2007. He furthered his education at American Military University, obtaining a Bachelor of Applied Science (B.A.Sc.) in Computer and Information Systems Security/Information Assurance from 2013 to 2015. This educational background provides him with a solid foundation in both management and technical aspects of information systems.
Background
Michael Thompson's professional background includes significant experience in technical support and account management. He worked at CITOC - Houston IT Service Experts from 2015 to 2020, initially as a Support Engineer and later as a Technical Account Manager. Prior to that, he was a Support Engineer at Whitehat Virtual Technologies from 2014 to 2015. His career trajectory reflects a consistent focus on providing technical support and enhancing client relationships.
Previous Employment Experience
Before joining Liongard, Michael Thompson held various positions that contributed to his expertise in technical support and account management. At CITOC - Houston IT Service Experts, he served as a Support Engineer from 2015 to 2018 and then transitioned to a Technical Account Manager role from 2018 to 2020. His earlier experience includes working as a Support Engineer at Whitehat Virtual Technologies from 2014 to 2015.
High School Education
Michael Thompson completed his high school education at Marion High School, attending from 1985 to 1989. This foundational education set the stage for his subsequent academic and professional pursuits in information systems and technology.