Prashant Dhama
About Prashant Dhama
Prashant Dhama is an Account Manager at Liongard, based in Houston, Texas. He has a background in Computer Science and extensive experience in customer support and success across various international markets.
Work at Liongard
Prashant Dhama has been serving as an Account Manager at Liongard since 2024. His role is based in Houston, Texas, and he operates remotely. In this position, he is responsible for managing client accounts and ensuring customer satisfaction. His experience in customer success and support contributes to his effectiveness in this role.
Previous Experience
Prior to his current role, Prashant Dhama worked at several organizations. He was a Customer Success Manager at Leapwork from 2021 to 2023 in Copenhagen, Denmark. Before that, he served as a Customer Support Manager at Aithent for 11 months in Gurugram, India, in 2020. He also held the position of Business Analyst at HyTechPro for one year and worked as a Sr. Presales Executive at KiwiTech for three years.
Education and Expertise
Prashant Dhama holds a Bachelor of Technology in Computer Science from UPTU, IMS Engineering College, Ghaziabad, which he completed from 2005 to 2008. He also studied Civil Engineering at Government Polytechnic Ghaziabad, earning a diploma from 2002 to 2005. His expertise includes automation and AI tools such as ChatGPT, Google Bard, Codex, Midjourney, Elevenlabs, and InVideo.
Customer Engagement and Support
Prashant Dhama has extensive experience in customer engagement, having handled clients in regions including the US, UK, Australia, APAC, and MENA. He has supported sales teams by creating marketing collaterals and proposals, enhancing the overall customer experience and contributing to business growth.