Bobin Philip
About Bobin Philip
Bobin Philip is a Customer Support Representative currently employed at Litera Microsystems in the London, England Metropolitan Area. He previously worked as a Technical Support Analyst at Workshare and holds a Bachelor of Science in Computer Science and a Master of Science in Information Security.
Work at Litera
Bobin Philip has been employed at Litera Microsystems as a Customer Support Representative since 2019. In this role, he provides assistance and solutions to customers, ensuring their needs are met effectively. His tenure at Litera spans over five years, during which he has developed a deep understanding of the company's products and services. His experience in customer support contributes to enhancing client satisfaction and retention.
Previous Experience at Workshare
Before joining Litera, Bobin Philip worked at Workshare as a Technical Support Analyst from 2018 to 2019. His role involved troubleshooting technical issues and providing support to users in London, United Kingdom. This position allowed him to gain valuable experience in technical customer service and develop skills in problem-solving and communication.
Education and Expertise
Bobin Philip holds a Bachelor of Science (BSc) degree in Computer Science from the University of Westminster, where he studied from 2011 to 2015. He furthered his education by obtaining a Master of Science (MSc) in Information Security from the University of Surrey, completing the program in 2017. His academic background provides him with a solid foundation in technology and security principles.
Background
Bobin Philip has a background in technology and customer support, with a focus on technical assistance and information security. His career began after completing his undergraduate studies, leading to roles that emphasize customer interaction and technical problem-solving. His educational qualifications complement his professional experience, enabling him to effectively address customer inquiries and technical challenges.