Jason Dulin
About Jason Dulin
Jason Dulin serves as the Director of Professional Services at Litera, where he focuses on customer adoption and service delivery. He has held various managerial roles in multiple companies, including TAC Worldwide, Prosperoware, and hibu, accumulating over two decades of experience in operations and project management.
Current Role at Litera
Jason Dulin serves as the Director of Professional Services at Litera, a position he has held since 2022. In this role, he focuses on achieving exceptional customer adoption and value from Litera solutions through unparalleled service delivery. He has established and enforced Standard Operating Procedures to maintain consistent excellence and quality across operations. Dulin has also pioneered cross-functional efforts in product implementations and project management for a designated product line, contributing to the overall strategy of the company.
Previous Experience in Professional Services
Before joining Litera, Jason Dulin held several significant roles in professional services. He worked at Prosperoware as Director of Services from 2019 to 2022, where he managed service operations. Prior to that, he served as a Senior Manager of Projects at Prosperoware from 2014 to 2019. His earlier experience includes positions at TAC Worldwide as an Account Manager and Site Manager, where he focused on client relations and operational management.
Career Background
Jason Dulin's career spans various industries and roles. He began as a Store Manager at Gap from 1992 to 1999. He then transitioned to the technology sector, working as a Business Development Manager at Experis IT from 2010 to 2012 and as a Global Operations Senior Manager at hibu from 2012 to 2014. His diverse background includes roles in operations and management, demonstrating a strong foundation in both customer service and project delivery.
Educational Background
Jason Dulin studied at Rutgers University - Camden, where he earned a Bachelor of Arts in Marketing from 1995 to 1999. His education provided him with a solid foundation in marketing principles, which he has applied throughout his career in various managerial and operational roles.
Achievements in Service Operations
Throughout his career, Jason Dulin has led initiatives that resulted in optimal resource allocation and improved project delivery. At Litera, he has designed and executed innovative service offerings to support team objectives. He has also successfully integrated new acquisitions into teams, ensuring smooth transitions and maximizing synergies, reflecting his commitment to operational excellence.